Kenmore sucks-Why Sears Sucks

First off, of course sears isnt going to replace the whole washing machine because when you received it the glass was broken. We replace the glass and thats all, its not like the washer is no longer operational because of a broken window. It's like buying a new house because the door is broken. And if the tech that came out the first time did indeed change the control panel than sears would have gladly sent out a tech free of charge when the washer experienced more problems 5 months later. The technician's service is covered for one year if he changes a part.

Kenmore sucks

Kenmore sucks

Kenmore sucks

Kenmore sucks

Will never do biz there again. I reach Robert no last name he refused to give it to me said his id was and Kenmore sucks sends me straight back to the unit. PS: i don't want to hear about pee thank you much obliged. Jeez, why shouldn't sears rule this country? I told her to tell him I'd be there in less than 15 minutes and not to leave. I heard complaints from Kenmore sucks daily but there was little I could have done about it. I found a water heater that seems great compared to the other brands.

Babe ruth essay. Kenmore Dishwashers Reviews

Little did he know I called the service center to get someone out, they said, "see ya in 2 weeks. Because nobody wants to be out of a job, you do what they tell you to do as far as how to welcome the customer in and then push the Master Protection agreements so hard that the Kenmore sucks feels uncomfortable enough to want to walk out the door. Then there's the customers. That was one lost day for a serviceman window of 8am-5pm - I'm in cable and our windows are only two hours so I don't see Kenmore sucks this is acceptable - although it took them 5 days to even come out. It's broken again and I will have to purchase another one. Sears was sold sycks a Private Equity company and those sharks are running it into the ground. On my mad dash home I called the sears to speak to someone about this. Kenmore sucks a Naruto uzamaki chronicles clips to finish just as you get home. We respect your privacy. I've even had trouble there myself with an older Kenmore washer. In the 18 months since I got a Kenmore Fridge, we've had to replace the drawer, fix the door shelf and yesterday the top shelf just buckled. The extended warranty is very very expensive but the cost of multiple repairs is even more expensive. It's interesting to think, I bet a blog would hold up in eKnmore cout of law.

We have a Kenmore Elite refrigerator that is just 9 years old that has a refrigerant leak in the condenser coil.

  • First off, of course sears isnt going to replace the whole washing machine because when you received it the glass was broken.
  • We have a Kenmore Elite refrigerator that is just 9 years old that has a refrigerant leak in the condenser coil.
  • Recognized as a top appliance brand for years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results.
  • Recognized as a top appliance brand for years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results.

Recognized as a top appliance brand for years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results. From quickly cooling drinks to laundry loads completed in less time, Kenmore is the most awarded brand in the industry. Being in the lives of over million Americans, performance innovations are a top priority of Kenmore product development. Ongoing engagement with our customers before, during and after purchases will help us maintain the honor of industry leader.

Keep an eye on your inbox, the lastest consumer news is on it's way! A link has directed you to this review. Its location on this page may change next time you visit. A couple of years ago I bought a Kenmore Elite Dishwasher.

It looked great, sounded great. When it was being delivered, the delivery man said, "See you in a few years. Surely not, it looked too good. Until it wasn't. First thing that happens, the plastic wheels on the bottom rack started falling off. Turns out, they use a plastic piece to hold the plastic wheels on. When it's a couple of years old, they shrink and the wheels fall off. Of course you don't know this until toxic smoke is pouring out during the heating cycle. After scraping and trying to clean the plastic off the burner, I check the other wheels only to find out they are all the same.

There are 8 wheels on the bottom rack, and are only sold in pairs on a plastic mount. Needless to say, it's hundreds of bucks to keep it usable. And they don't want to hear about warranty or faulty parts.

Learned my lesson. If the delivery guy says it's bad, believe it. Kenmore is crap and Sears customer service sucks. Never again will I purchase another thing from Sears. Horrible product. Will not start when you push start? You think it will start but it wants to think???? I will not buy Kenmore again. I want one that does what I want when I want. Sit around the campfire, kiddos, while I tell you a story.

Once upon a time, my family's previous dishwasher bit the dust. It was old, and on its deathbed anyway. We go to Sears, to look at dishwashers. We find one that looks VERY promising.

A couple of weeks later, we purchase it, and it takes my dad pretty ALL. It works like a charm for the next year or so. Then the middle rack starts losing a couple bolts, and gets all lopsided.

It actually becomes hard to put stuff on the left side of it, and we can only put lightweight stuff on it now, because anything heavier would completely break it. For the next couple weeks, my dad has been trying to contact people from Sears, and from Kenmore, to get spare parts for it so he can fix it.

The second order? Now you might think that we're just acting like entitled spoiled brats, but come on now. Why should it take almost a month and a half for us to get some spare parts so my dad can fix the dishwasher? Just, why? And so, I'm only giving this two stars.

Just two. Thanks for your time. In I purchased a Kenmore Elite Dishwasher based on years of experience with Kenmore I have purchased washer and dryers, and refrigerators from them and never had a issue.

Upon inspecting the dishwasher, I found a wheel had fallen off the lower rack and melted and was burning on the heating element. I cleaned the mess up the best I could and saw that the wheels were held onto the rack with a small plastic piece. I contacted Sears parts department and ordered the replacement wheels one set of two on a plastic mount.

The woman I talked to on the phone told me that she had just had another call for the same thing and had other calls on this as well. No good. They know there is a problem and won't correct it. When I went to remove the rack and replace the old wheel assembly, three more wheels fell off. The small plastic bushing that holds the wheels on were all shrunken and cracked.

Obviously they were very cheap and not meant to be used in such a hot environment. Kenmore advised that since there has been no recall and it's not under warranty that there is nothing they can do but sell me the parts to fix it. This company no longer produces quality dishwashers and will not stand behind obvious defective parts. For more information about reviews on ConsumerAffairs.

This product was purchased online in July from Sears. The included warranty from Kenmore was valid for 1 year. I used the dishwasher once a day.

Once a month I not only cleaned the filters but used an Affresh tablet to ensure the tub was cleaned. Up until February of , I did not have any problems or issues. In fact, I was very pleased with this product. When it stopped working we called repair service. Well, now it is May 14th and after many parts ordered, at least 3 different technicians plus online directions , this product is still out of service.

Countless telephone calls during these months have provided me with numerous disconnects, wrong departments, incorrect information, a good number to book a cruise and after providing them with my email address which were sent to someone else.

Now finding out my emails were sent to who knows who and I did not respond in a timely manner. My request for replacement has been denied. I have been more than patient during this process. However, today I just completely lost it and said I would accept the loss never to do business with either the bankrupt Sears and Kenmore ever again and would try to get the word out so no one would have to lose their hard earned money the way I have.

I hope this review will be read before someone decides to purchase a Kenmore product. I know I will do my best to research my next purchase. We bought this unit a little over a year ago from Sears. We should have bought some other brand of washer. The warranty took care of the electronic brain that failed last fall, but when we complained about dirty dishes, we were told to send them pictures of the food stains.

Give me a break!! We practically prewash every dish before it goes in and they come out dingy looking. We've tried every detergent and every grade of detergent ever sold and no luck.

Some are worse than others. We bought this to replace a KitchenAid that was 17 years old and leaking. I should have just repaired it. They make the racks of cheap plastic which continue to break. The bottom rack wheels fall Off constantly. The top rack plastic pieces that the rollers attach to 4 of them have.

All snapped off. I have it attached using twisty ties. Make a good product and stop robbing your customers!!! I purchased a Kenmore dishwasher in June of The dishwasher is now leaking. I called customer service and spoke with two people who could barely speak English. What kind of warranty is that? I will never purchase an appliance from Kenmore or Sears ever again!!! Horrible experience! One day after my warranty was up, my one year old dishwasher died.

I contacted Kenmore, and was told, "Tough luck. Their only response was they would be happy to send a serviceman, but I was responsible for payment. This is the last time I ever purchase a Kenmore product again.

This was by far the worst experience I have had in my adult life with a large purchase. Private message. I am not hopeful. And if the tech that came out the first time did indeed change the control panel than sears would have gladly sent out a tech free of charge when the washer experienced more problems 5 months later. I kept getting India and then the never did credit me as promised! Finally, we realize there is a serious problem, call Sears again, and they send someone else out.

Kenmore sucks

Kenmore sucks

Kenmore sucks

Kenmore sucks

Kenmore sucks

Kenmore sucks. Sharing is Nice

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We have a Kenmore Elite refrigerator that is just 9 years old that has a refrigerant leak in the condenser coil. Related: Sears - Worst Buy ever. What a rip off since all that is required is to braze the condenser line and re-charge the system.

A word of warning to potential new Kenmore refrigerator purchasers - these refrigerators are made by either Samsung or LG and it is my understanding that the agreement Sears has with these companies precludes any independent service repair shop from obtaining parts for these units. So you're locked into having Sears do all your repairs. And finally according to the Sears salesperson only one part in the compressor is covered by the warranty so if something else fails you're SOL!

Beware of Kenmore products!!! Product or Service Mentioned: Kenmore Refrigerator. Review is a subjective opinion of PissedConsumer Had the same issue 3years into our Kenmore grab n go the lg compressor went out and cost me bucks couldn't use Sears repair because they cant schedule except 8 plus days out and argue with you over missed appts on their end.

I have a 1 year old Kenmore which just quit cooling and I have lost all my items! Have a warranty but they say they can't come out for 5 days!!!!! Don't purchase Kenmore from Sears I guess that is why they went out of business!

Sears used to be a good reputable company but no more. I agree with the previous post they have become a real rip off company. Same here We have a brand new less than a year old refrigerator broke down.

Kenmore sent out a technician. Who told us they have to replace the compressor and some other parts because of a leak. Now we have to wait 2 weeks for parts to come without a refrigerator?? Ridiculous, all this trouble they could have just replaced the dang thing for less cost. Now they will send out another repair man to "try" to fix the problem. Good thing its negative degrees outside this week.

We just got less then 2 years out of our Kenmore elite. They want us to just keep trying to replace parts and see if that works, warranties are useless. Most appliances nowadays are throwawayswhen they break and you cannot fix them yourself, throwaway and buy an new onebut, always buy a cheaper, no-frills appliance without all the bells and whistles.

And, never fall for those extended warranties. Comment the review as Kenmore verified representative. Write a private message as Kenmore verified representative. Private messages do not impact your company rating. If you want your response to count towards your company rating, you can also leave a comment for this review.

You can try to reach review author by writing a comment to the review or try one of our business solutions. Appliances and Electronics Kenmore Review Kenmore - Refrigerator sucks. Gaithersburg , Maryland.

Not resolved. Related: Sears - Worst Buy ever What a rip off since all that is required is to braze the condenser line and re-charge the system.

Share Share Tweet. Share Tweet. I have read and agree to the Pissed Consumer Terms of Service. I wish to receive email notifications about future comments.

Your Email. You will be automatically registered on our site. Username and password will be sent to you via email. Post Comment Post as guest Login Sign up. Great Comment! Convert into review Leave as comment. Terms of Service. I agree to TOS Cancel. Reply 0 0. Anonymous Anonymous Aug 08 Reply 1 0. Anonymous James45 Feb 20 After two years the compressor went out. Tonight it went out again. Reply 2 0. Anonymous Katy from MN below 0 Jan 25 Anonymous Anonymous Jun 08, Time to shop elsewhere.

It's no wonder why Sears is hurting for business, With customer service like this. At least you got nine years out of it. Hard to believe, but people still buy from Sears. A remembrance from years past? It's inappropriate or not family friendly. It's a duplicate by the same member or copied text. It contains commercial or promotional content. It includes private information. Sexual exploitation of children. I am affiliated with this business and need to report something about this review or business.

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Kenmore sucks